Terms of Service

Welcome to EQUINOX HORIZON PTE. LTD. (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://jopeqa.com/ and any services, products, or content provided by us through the website. By accessing or using our website, you agree to these Terms. Please read them carefully.

1. Use of the Website

By accessing our website, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with these Terms, you should not use our website.

2. Product Information and Availability

We strive to provide accurate and up-to-date product descriptions and availability information. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or availability. We reserve the right to change or discontinue any product or service at any time without prior notice.

3. Account Creation and Security

To make purchases or access certain features on our website, you may be required to create an account. You agree to provide accurate and complete information during the account creation process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized access to your account, you should notify us immediately.

4. Ordering and Payment

By placing an order on our website, you agree to pay for the products in accordance with the pricing and payment terms provided during checkout. We accept various forms of payment as indicated on the website. All payments are processed securely through our payment providers. Once your payment is confirmed, we will process and ship your order.

5. Shipping and Delivery

We will make reasonable efforts to ship your products in a timely manner. Delivery times may vary based on the shipping method and destination. We are not responsible for any delays or damages that may occur during shipping. Shipping charges and taxes will be calculated at checkout, and you will be responsible for any applicable import duties or taxes.

6. Returns and Refunds

If you are not satisfied with your purchase, please review our return policy for instructions on how to return products. Returns and refunds are subject to our specific return policy, and we reserve the right to refuse returns if the conditions are not met.

7. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent, except as necessary for your personal use in connection with your purchase.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or the purchase of our products. Our total liability, whether in contract, tort, or otherwise, will not exceed the total amount you paid for the product in question.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration or in the courts of Singapore.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: [email protected]

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.