Privacy Policy

At EQUINOX HORIZON PTE. LTD. (referred to as “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://jopeqa.com/ and use our services. By accessing or using our website, you agree to the collection and use of your personal information as described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Identification Information: When you place an order, subscribe to our newsletter, or fill out a contact form, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details.
• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and browsing activity on our website to improve the functionality and user experience of our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To communicate with you regarding your orders, inquiries, or promotions.
• To improve our website and services by analyzing user behavior and preferences.
• To send you marketing communications, such as newsletters or special offers, if you have opted in to receive such content.
• To provide customer support and resolve any issues related to your orders or services.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, fulfilling orders, and delivering products.
• Legal Compliance: We may disclose your personal information if required by law or to comply with a legal process, such as a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and firewalls. However, please note that no method of data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device to track your preferences and activities. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain features on our website.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

By using our website, you consent to the terms outlined in this Privacy Policy.